Privacy Policy

Effective Date: 01/04/2024 Last Updated: 01/06/2025 Welcome to www.monorisenergy.com (“Website”), operated by Monoris Energy Solutions (“we,” “us,” or “our”). Your privacy is important to us, and we are committed to protecting any personal information you provide while using our services. Please read this Privacy Policy carefully to understand how we collect, use, protect, and manage your personal data. 1. Information We Collect We may collect the following types of information: a. Personal Information When you contact us via forms, emails, or phone, we may collect: Full name Email address Phone number Company or address details (if provided voluntarily) Any other information you voluntarily submit b. Non-Personal Information When you visit our website, we may automatically collect: Browser type Device type IP address Pages visited Referring site Time spent on pages This helps us understand how visitors interact with our site and improve user experience. 2. How We Use Your Information We use your information for the following purposes: To respond to your inquiries or service requests To schedule consultations or installations To send important updates or service communications To improve our website and services For internal analytics and performance reporting To comply with legal obligations We do not sell, trade, or rent your personal information to third parties for marketing. 3. Cookies Our website may use cookies to enhance user experience. Cookies are small files stored on your browser that help us analyze web traffic and tailor content. You can control or disable cookies via your browser settings. 4. Third-Party Services We may use trusted third-party tools (e.g., Google Analytics, WhatsApp Chat, or payment gateways) to manage website functionality or analytics. These services may collect certain anonymous data per their own privacy policies. We recommend reviewing the privacy policies of any third-party sites you interact with through our website. 5. Data Security We implement standard security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute protection. 6. Your Rights & Choices You have the right to: Access the personal information we hold about you Request correction or deletion of your data Opt-out of future communications at any time 7. Children's Privacy Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from children. If we discover such data, we will delete it promptly. 8. Changes to This Privacy Policy We reserve the right to update or modify this policy at any time. Changes will be reflected on this page with a revised "Last Updated" date. We encourage you to review this page periodically. 9. Contact Us If you have any questions or concerns about this Privacy Policy, please reach out to us: Monoris Energy Solutions 🌐 Website: www.monorisenergy.com 📧 Email: sales@monorisenergy.com 📞 Phone: +91 98115 77193 📍 Address: Sakthi buildings, Vazhikulam Jn., Olakettiyambalam, Kerala PIN: 690510